Virtual 2 Web - Who We Are
Welcome to Virtual 2 Web, your online shop specializing in mobile phones, PC components and consumer electronics. We are a team passionate about technology, committed to offering you the best brands and latest products at competitive prices. Our goal is to be your first choice when you are looking for quality, confidence and personalized attention.
Our Mission
We know that in a digital world where time is gold, finding high quality products at reasonable prices can be a challenge. In Virtual 2 Web, we strive to make your life easier, providing you with a comfortable, safe and uncomplicated shopping experience. We are proud to be a reliable alternative to large e-commerce platforms, providing the same savings but with a human touch that makes the difference. And you have 45 days to return the product if I don't convince you!
Why choose us?
Product Care Selection: We make sure to offer you only the best, with a selection that includes from the latest smartphones to high-end PC components and innovative gadgets.
Personal attention: We understand your needs and offer you expert advice to help you make the best purchase decision. Our team is always available to answer your questions and guide you in every step.
Satisfaction guarantee: We believe in the quality of our products and customer satisfaction. That's why all our items come with guarantee and easy return options, so you can buy with total tranquility. We're the only ones we give 45 days to return your products.
Safe Shopping Experience: Your safety is our priority. We implement the latest data protection technologies to ensure that your information is always safe.
Value: Beyond competitive prices, on Virtual 2 Web we offer you exclusive promotions, personalized discounts and a loyalty program so you always win by choosing us.
Our Community
In Virtual 2 Web, we not only sell products, but also cultivate a community of technology enthusiasts. We want you to be part of our family, where we share tips, news and passion for gadgets. With us, not only buy a product, but join a network of people who value innovation and quality.
Join the Digital Revolution with Virtual 2 Web
We invite you to explore our shop and discover why we are the ideal choice for your technological needs. With Virtual 2 Web, you will have the tranquility to buy in a place where transparency, quality and customer service are valued. Don't wait any longer and give a chance to a different and higher shopping experience!
Virtual 2 Web, where technology and customer satisfaction go hand in hand.
Any doubts? Here's a list of frequent questions.
Can you buy products that do not appear on the page?
Everything is possible with us, we work all brands and thousands of products. They just have to email us info @ virtual2web . com (Clear the spaces) and we will answer.
COMPRAY GUIDE
How can I place an order? To formalize the purchase you have to follow the steps indicated on our page.
Select the product
"Click on the "Add to cart" button"
"Click on the "Confirm" button in the cart at the top of the screen,
and follow the instructions.
So easy!!
What means of payment can be used?
You can pay with Transfer / Banking Income, with Credit Card, Bizum or even bitcoins. Depending on the product, payment or other forms will be enabled on availability.
Do the prices include VAT?
All prices come with the VAT included. Shipping costs are not included (from 5.75 Euros tax not included / 24 hours to Peninsula, for weights less than 2 kg).
Can I put a delivery address different from the invoice address?
You can put a delivery address different from the invoice without any problem, and even have several shipping addresses (House, Work...)
How do I know if my order has been made correctly?
In the e-mail address you receive to order you will receive an e-mail confirming your order.
What is the customer service phone number?
Our phone is 695 32 71 81 and we are at your service monday to friday 9:30 to 5:00.
How are the products sent?
All products are shipped by top-level transport companies, MRW, SEUR, DHL, GLS, FEDEX, UPS... This is determined depending on the product and shipping area.
How long will my order arrive?
It all depends on when we receive payment and our stock at the time of order. The term if it is in stock is 24 hours after receiving confirmation of payment. In case of being in our external warehouse, approximately 72 hours approximately, always workable.
What if my product gets me in bad condition?
All our shipments are insured against robbery, loss or deterioration. If you notice any damage or handling in the package when receiving it, indicate it in the delivery albaran of the transport company. Please check your order at the reception. You must inform us of any incidence before 24 hours.
Have I not received a reply to my e-mail?
We answer all e-mail throughout the day, on working days from Monday to Friday. It may occur that such time is slightly increased in time-frames of increased workload, such as Christmas dates, staff holidays, etc... Still, we don't usually take much longer to respond.